Effective Date: January 1, 2026
This Online Privacy Policy specifically addresses how United Bank collects, uses, and protects your information when you interact with our digital platforms, including our website, mobile applications, and online banking services.
1. Information Collected Online
- Account Credentials: User ID, password, security questions and answers
- Session Data: Login timestamps, session duration, pages visited, features used
- Device Information: Device type, operating system, browser version, screen resolution
- Location Data: Approximate location based on IP address (with your permission for mobile apps)
- Transaction Data: Online transfers, bill payments, mobile deposits, and other digital activities
2. Technologies We Use
- Cookies: Small data files that help us remember your preferences and improve site functionality
- Web Beacons: Transparent pixels that help us understand email engagement and site usage
- Analytics Tools: Services like Google Analytics that help us analyze traffic and improve user experience
- Encryption: SSL/TLS encryption to protect data transmitted between your device and our servers
- Multi-Factor Authentication: Additional security layers to verify your identity during login
3. How We Use Online Information
- To authenticate your identity and secure your online sessions
- To provide personalized banking experiences and product recommendations
- To detect and prevent fraudulent or suspicious online activity
- To troubleshoot technical issues and improve our digital platforms
- To comply with regulatory requirements for electronic transactions
4. Your Online Privacy Choices
- Cookie Preferences: Manage cookie settings through your browser or our cookie consent tool
- Marketing Communications: Opt out of email promotions via the unsubscribe link or account settings
- Location Services: Disable location access for mobile apps through your device settings
- Data Requests: Submit requests to access, correct, or delete your personal information
5. Mobile App Privacy
Our mobile applications may request access to certain device features:
- Camera: For mobile check deposits and document uploads
- Biometrics: Fingerprint or facial recognition for secure login (optional)
- Notifications: To alert you of account activity and important updates
- Contacts: To facilitate person-to-person payments (optional)
You can manage these permissions at any time through your device settings.
6. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to such transfers in accordance with applicable law.
7. Do Not Track Signals
Our websites currently do not respond to browser "Do Not Track" signals, as there is no uniform standard. However, you can manage tracking preferences through cookie settings and browser controls.
8. Children's Online Privacy
Our online services are not intended for users under 18. We do not knowingly collect personal information from children online. If you believe a child has provided us with information, please contact us immediately.
9. Updates to This Policy
We may revise this Online Privacy Policy as our digital services evolve. Material changes will be communicated through our website or Online Banking portal. Continued use of our digital platforms constitutes acceptance of updated terms.
10. Contact Us
Questions about our online privacy practices? Contact:
United Bank Digital Privacy Team
Email: digitalprivacy@bankwitunited.site
Phone: 800.327.9862
Secure Message: Available in Online Banking
This Online Privacy Policy supplements our general Privacy Policy. For comprehensive information about how we handle your information across all channels, please review our full Privacy Policy.