At United Bank, protecting your privacy and securing your information are top priorities. Learn about the measures we take to safeguard your data and how you can help keep your accounts secure.
🔐 Our Security Measures
- Encryption: All data transmitted through Online Banking and our mobile app is protected with industry-standard 256-bit SSL encryption
- Multi-Factor Authentication: Additional verification steps to confirm your identity during login
- Fraud Monitoring: 24/7 automated systems that detect unusual account activity
- Secure Infrastructure: Firewalls, intrusion detection, and regular security audits
- Employee Training: Staff trained in data protection and security best practices
- Physical Security: Controlled access to facilities and secure disposal of sensitive documents
🛡️ How You Can Protect Yourself
- Strong Passwords: Use unique, complex passwords and change them regularly
- Never Share Credentials: United Bank will never ask for your password via email or phone
- Secure Devices: Keep computers and mobile devices updated with the latest security patches
- Public Wi-Fi Caution: Avoid accessing banking services on unsecured public networks
- Monitor Accounts: Review statements regularly and report suspicious activity immediately
- Enable Alerts: Set up transaction notifications for real-time account monitoring
⚠️ Recognizing Phishing & Scams
Be alert to fraudulent attempts to steal your information:
- United Bank will never email or call asking for your full password, PIN, or Social Security Number
- Verify sender email addresses—legitimate United Bank emails come from @bankwitunited.site domains
- Don't click suspicious links; type our website address directly into your browser
- Look for "https://" and the padlock icon in your browser's address bar when logging in
- Report suspicious communications immediately to security@bankwitunited.site
📱 Mobile Security Tips
- Enable device passcodes, biometric locks, or pattern authentication
- Download our app only from official app stores (Apple App Store, Google Play)
- Keep your mobile operating system and apps updated
- Use remote wipe features if your device is lost or stolen
- Avoid jailbreaking or rooting your device, which can compromise security
🔍 Identity Theft Protection
If you suspect identity theft:
- Contact United Bank immediately at 800.327.9862
- Place a fraud alert with one of the major credit bureaus (Equifax, Experian, TransUnion)
- File a report with the Federal Trade Commission at identitytheft.gov
- File a police report with your local law enforcement
- Review your credit reports and account statements for unauthorized activity
📞 Report Suspicious Activity
24/7 Fraud Hotline: 800.327.9862
Email: security@bankwitunited.site
Online: Use the "Report Fraud" feature in Online Banking
🔗 Additional Resources
United Bank is committed to maintaining the highest standards of privacy and security. We continuously evaluate and enhance our protections to stay ahead of emerging threats.